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FAQ

General Question

1. What is Kintegra Labz?

Kintegra Labz is a creative tech agency that builds powerful, affordable websites with integrated digital marketing and branding solutions to help businesses grow online.

2. What makes Kintegra Labz different?

We blend creativity with smart technology. Plus, we’re built around client convenience—monthly plans, Discord support, and flexible update requests make us super easy to work with.

3. Who is Kintegra Labz for?

We’re perfect for startups, small businesses, solopreneurs, and anyone looking to build or refresh their digital presence without breaking the bank.

4. Do I need technical skills to work with you?

Not at all. We handle all the tech—so you can focus on running your business.

5. Do you offer services outside of web design?

Yes! We also offer branding, digital marketing, automation, and creative services that support your business end-to-end.

Pricing & Packages

6. How much do your plans cost?

We offer flexible monthly packages—Start, Grow, and Scale. Each plan is priced based on value and features. Visit our pricing page for full details.

7. What’s the difference between the Start, Grow, and Scale plans?

Each step up includes more customization, additional Requests, and advanced features like automation, custom integrations, or unlimited updates.

8. Are there any hidden fees?

Nope! What you see is what you pay. Everything is transparent and included in your plan unless you ask for a special custom feature outside the package scope.

9. Can I switch plans later?

Yes! You can upgrade or downgrade your plan anytime with just a quick message to our team.

10. Do I get ownership of my website?

Yes! Even though we manage it for you, the website is fully yours.

Onboarding

11. What’s the first step to getting started?

Just fill out our quick form! From there, we’ll schedule a discovery session to dive deeper into your business and goals.

12. How long does the onboarding process take?

Usually 1–2 days. We aim to get you into our system, your Discord channel set up, and discovery call scheduled ASAP.

13. Will someone guide me through the process?

Absolutely. You'll have a dedicated project contact and a private Discord thread for real-time updates and questions.

14. What if I don’t have a domain yet?

No problem at all! We provide a free domain with all our website packages. We'll help you choose a great domain name and set everything up for you—hassle-free.

15. Can I provide my own design ideas?

Of course! We love collaborating with clients. You can share references, sketches, or even a Pinterest board.

Requests

16. What qualifies as a Request?

Anything from updating your homepage banner, swapping out product images, changing copy, adding testimonials, or even creating a temporary festive section.

17. Can I roll over unused Requests to the next month?

Unfortunately, no. Requests reset each billing cycle. We recommend using them up to keep your site active and fresh.

18. Are there limits to what I can Request?

Requests are intended for small to medium changes. Major redesigns or brand-new pages may be quoted separately, but we’ll always let you know first.

19. Can I request seasonal or promotional updates?

Absolutely! These are perfect for Requests. Whether it's a Diwali sale or a Black Friday banner, we can help you stay relevant.

20. Can I submit multiple Requests at once?

Yes, but we’ll queue them based on your plan's limits. You can always upgrade if you need more updates in a month.